A 5-minute check · The B2B Mix®
What happens when your key people are out?
Most founders will tell you their business is well documented, and they're usually right that something is written down. The catch is that the part that actually runs the business, the judgment calls, the exceptions, the way each customer likes things handled, tends to live in a few people's heads. It works fine, because those people are there.
Until one of them isn't.
This is a quick check on how much of your business would wobble if a key person were out for a couple of weeks. Six questions. Nobody's scoring it but you.
Check the ones that are true about your business today.
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Nothing checked yet
Check the statements above that ring true, and you'll get a plain read on where your business stands.
So what do you do about it?
The fix isn't a binder of SOPs nobody opens. It's getting the repetitive, rules-based parts of the work running inside a system (we use HubSpot) so the routine keeps moving on its own, your team spends its time on customers and the judgment calls software can't make, and the business doesn't skip a beat when someone's out.
That's the work we do. If a few of these hit home and you want a straight read on which ones are worth fixing first, that's a short conversation, not a pitch. Could be it's not worth doing anything about yet, and I'll tell you that.
Book a short call
— Stacy, The B2B Mix®